Supporting the Development of Your International High Potentials:

Tailored Cultural Awareness and Communication Skills Training with Advanced Language Coaching

Many of our clients’ HR and Learning and Development Directors are tasked with identifying ‘people talent’ for fast-track development. Their remit is to advance the skills of high potential individuals working in an international business environment.

Over the years spent supporting clients’ training objectives, we have identified a specific requirement for a ‘Specialised Hybrid Training Programme’, consisting of Tailored Cultural Awareness and Communication Skills Training with Advanced Language Coaching.

Our programmes are delivered

  • 1:2:1 in multiple, flexible sessions designed to adapt to busy schedules and specific development requirements

  • to allow individuals to tailor their own training to their personal objectives and business challenges

Our programmes drive advanced business language capability, fluency and confidence (e.g. when speaking English as a foreign language), improve cross-cultural communications, and provide the opportunity to practice skills.

“The entire course was really useful and gave me so much motivation to continue my personal development. I will use my new skills in my business presentations to my international colleagues, and in managing my team in the future.”

International Sales Director (Turkey)

Training Objectives include:-

  1. Improving communication skills across cultures (adapting language styles and preferences for remote and face to face communications)

  2. Understanding how attitudes and values shape business practice

  3. Increasing language fluency and confidence - building a sophisticated level of language capability for use in a business context

  4. Providing an opportunity to practice International Business Skills (e.g. International presentations, Giving Feedback, Negotiating across Cultures etc.)

  5. Participant-led coaching sessions - the opportunity to discuss specific workplace challenges with an intercultural expert

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Why Cultural Training is Key

Communicating and working across cultures in a global organisation is complex, and developing effective communication skills in this environment requires not only a high level of self-awareness but also cultural sensitivity and an understanding of the cultural dynamics at play.

The ability to interact and work effectively with people from other cultures, to achieve business goals, is often critical in today’s multicultural business environment, and it’s widely recognised that a lack of communication skills and cross-cultural understanding can be a major obstacle.

Therefore, being able to communicate well using Global English (or other language) whilst recognising cultural differences, and having the cultural intelligence to understand how to work with these, to effect, make an important contribution to an individual’s development, global working relationships, and long-term success.

“I lacked confidence in some situations where I used Business English (not my first language). The course was adapted for my needs, and my communication skills have definitely improved, along with my confidence for communicating with colleagues and clients.”

Senior Sales Director (Italy)

We Train, Coach and Support Individuals To:

Develop Language Fluency and Confidence in a Business Context

  • Greater self-awareness and enhanced cultural sensitivity

  • A global mindset and cultural intelligence

  • An understanding of how to adapt one’s style and cultural expectations

  • A more collaborative culture

Communicate and Work More Effectively across Cultures

  • Identify the communication styles of different cultures

  • Reduce frustration, conflict and misunderstandings

  • Understand the unique cultural differences at play when working internationally

  • Influence and win over colleagues, stakeholders, clients and suppliers

  • Develop greater trust and more positive cross-cultural relationships

  • Take local culture, behaviours and social norms into account when communicating key messages

  • Lead and manage with more confidence across cultures

Practice Business Skills and Embrace Challenges

  • Prepare for entering a new market or undertaking an international project or business trip

  • Understand local cultural nuances and adapt business approaches sensitively and efficiently

  • Appreciate the business customs of others and learn how to collaborate

  • Increase your Cultural Intelligence (CQ) and adapt for success

Our Tailored Cultural Training Programmes

  • Live, interactive training, remote or face to face

  • Delivered by intercultural and country experts, with extensive experience

  • Tailored programmes, with learning aligned directly to business challenges

  • Training that takes into account existing international business knowledge and experience, language capability and expectations

  • Focus on delivering business value

“I have had so much support from this course for my business life. It has given me a very good understanding of how to handle difficulties across cultures……….and the trainer adapted the sessions to cover my individual challenges and allowed me to fit these into my busy work schedule.”

International HR Manager (Germany)