Delivered as part of the Farnham Castle Intercultural Training 2017 Webinar Series.
WEDNESDAY 25TH JANUARY 2017 AT 2.30PM (GMT)
Research shows that employees, particularly in large companies, almost daily engage in communication across international borders. Emails, phone calls, teleconferences, business travel - the way we interact with our professional global network is almost as diverse as the people we engage with. As a consequence, the ability to understand different cultural contexts and viewpoints, and demonstrate respect, is vital – both for successful external interaction and internal team efficiency and workplace harmony.
This 40-minute, introductory webinar will therefore focus on:
- Understanding the nature of culture – national, professional and personal: What are some key ‘drivers’ that influence attitude, behaviour and communication norms?
- Knowing others’ expectations: How do you show respect and build trust? Corporate styles and best business practice expectations - what makes people tick”?
- Strategies for successful communication: What are effective and appropriate communication styles for a global work environment?
- Personal skills that improve relationships and performance: What are some tools and techniques to adapt one’s individual style to work more successfully together?
WHY SHOULD YOU ATTEND?
If you want to increase cultural awareness, maximise cross-cultural effectiveness and avoid potential pitfalls for both yourself and your employees, this webinar offers a solid starting point with easy-to-follow strategies and techniques.
WHO SHOULD ATTEND?
Any business professional who is required to operate in a global marketplace.
L&D professionals/business partners who are required to support internal customers.
CONFIRM YOUR PLACE
Places are limited - If you wish to attend the webinar simply email us with your name, job title and email address and we will reserve your place. If you have a colleague who you feel will benefit from attending, feel free to pass the details on and ask them to contact us directly.